Terms and Conditions

Effective Date: March 2, 2025

Welcome to SIMS Management Services, LLC. These Terms and Conditions govern your access to and use of our website, services, and related content. By accessing or using our website and services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the SIMS Management Services, LLC website (www.simsmanagementservices.com), you agree to be bound by these Terms and Conditions and any applicable laws and regulations. If you do not agree with these terms, please refrain from using our website or services.

2. Services Offered

SIMS Management Services, LLC provides property management, vacation rental, and business services. These services may include, but are not limited to:

• Property Management: Full-service property management for residential and commercial properties.
• Vacation Rental Services: Management and booking of vacation rental properties.
• Business Solutions: Tailored services to help businesses manage their operations, including administrative support and consulting.

3. Opt-In Services

SIMS Management Services, LLC offers certain services that require user consent, including but not limited to two-factor authentication (2FA), account management services, and delivery notifications. By opting in to these services, you agree to the following:

• Two-Factor Authentication (2FA): We may use 2FA to enhance the security of your account. By opting in, you consent to receiving verification codes through SMS or email to confirm your identity during the login process.
• Account Management Services: By opting in to our account management services, you authorize us to manage and update your account information on your behalf, including making changes to billing details, service preferences, or property-related information.
• Delivery Notifications: By opting in, you consent to receiving notifications regarding the status of deliveries or services related to your account. These notifications may be sent via SMS, email, or other communication channels.

4. Opt-In Process

To opt in to any of the services mentioned above, you will be required to provide explicit consent. This may occur during the account registration process, at the point of service, or via other means such as email, SMS, or online forms. You will be clearly informed of the service you are opting into and the potential communications you may receive.

For example, when opting in for 2FA, you will be prompted to enter your phone number or email address, and you will need to confirm your consent by entering the verification code sent to that contact point. Similarly, for account management services or delivery notifications, you will be asked to confirm your preferences and agree to the terms for receiving communications.

5. Opt-Out Process

You may opt out of these services at any time by following the instructions provided with each service or by contacting our customer support team. If you wish to discontinue receiving notifications for any of the services, you may:

• Two-Factor Authentication (2FA): Disable 2FA through your account settings or contact customer support to remove your phone number or email from the 2FA system.
• Account Management Services: Withdraw your consent for account management by updating your preferences through your account settings or contacting our customer support team to disable account management services.
• Delivery Notifications: Opt out by following the unsubscribe link in the delivery notification message or by contacting our support team to stop receiving such notifications.

Please note that opting out of certain services, like 2FA, may reduce the level of security on your account. Opting out of account management services may also limit our ability to assist you with certain requests.

6. User Responsibilities

You agree to use our website and services in compliance with all applicable laws and regulations. You are responsible for any content you upload, submit, or share while using our website or services. You will not:

• Engage in any unlawful, fraudulent, or malicious activity.
• Upload any harmful or offensive content, including viruses or malware.
• Attempt to access any part of our website or services without authorization.

7. Account Registration

To access certain services, you may be required to create an account. You agree to provide accurate and complete information when registering, and you are responsible for maintaining the confidentiality of your account details. You agree to notify us immediately if you suspect any unauthorized use of your account.

8. Payment and Fees

Our services may involve payment for services rendered. By utilizing our services, you agree to pay the applicable fees. All fees are subject to change, and any changes will be communicated to you in advance.

• Property Management Fees: Fees for property management services are based on the scope and size of the property.
• Vacation Rental Fees: Fees for vacation rental services may include booking fees, cleaning fees, and other related charges.
• Business Solutions Fees: Custom pricing based on the specific services provided.

Payment is due as outlined in the service agreement and invoices, and failure to pay may result in suspension of services.

9. Intellectual Property

All content on our website, including text, images, logos, graphics, and other materials, are owned by SIMS Management Services, LLC or licensed to us and are protected by intellectual property laws. You agree not to use, reproduce, or distribute any content from our website without prior written permission.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information when using our website and services.

11. Limitation of Liability

To the fullest extent permitted by law, SIMS Management Services, LLC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services, including, but not limited to, loss of data or business opportunities.

12. Termination

We reserve the right to suspend or terminate your access to our website or services if you violate these Terms and Conditions or engage in conduct that is detrimental to our business operations. Termination may occur with or without notice.

13. Modifications to Terms and Conditions

SIMS Management Services, LLC reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. Your continued use of our website and services after such changes constitutes your acceptance of the updated Terms and Conditions.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which SIMS Management Services, LLC operates. Any disputes arising from these Terms shall be resolved in the courts located in the jurisdiction of SIMS Management Services, LLC.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

SIMS Management Services, LLC

Address: 2469 N John Young Pkwy, Suite A, Orlando FL 32804

Phone: 1-800-215-0335.