Privacy Policy

Effective Date: March 1, 2025

At SIMS Management Services, LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website (www.simsmanagementservices.com), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or services:

• Personal Information: This includes details such as your name, address, phone number, email address, payment information, and any other personal details you provide to us during registration, service requests, or customer support interactions.
• Account Information: If you create an account with us, we collect information related to your account, such as login credentials, property management details, vacation rental bookings, and business solutions preferences.
• Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, device information, and browsing activity.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve your experience on our website. These technologies help us analyze website traffic, personalize content, and provide relevant advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal and account information to provide property management, vacation rental, and business solutions services. This includes processing payments, managing properties, booking vacations, and offering business consulting.
• Communication: We use your contact information to send you updates, notifications, and promotional messages related to our services. This may include delivery notifications, account updates, two-factor authentication (2FA), or customer support communications.
• Improvement of Services: Your usage data helps us improve our website, services, and customer experience. We may use this data to analyze trends, troubleshoot issues, and enhance the functionality of our platform.
• Compliance and Legal Requirements: We may use your information to comply with applicable laws and regulations, respond to legal requests, and enforce our terms and conditions.

3. How We Protect Your Information

At SIMS Management Services, LLC, we take data security seriously. We implement a range of security measures to protect your personal and payment information:

• Encryption: We use encryption technologies (such as SSL) to secure sensitive data transmitted between our website and your device.
• Access Controls: We restrict access to personal information to authorized personnel only, ensuring that it is only used for legitimate purposes.
• Regular Audits: We regularly audit our data security practices to ensure compliance with industry standards and best practices for safeguarding personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, or marketing services. These providers are required to protect your information and may only use it for the purpose of fulfilling their obligations to us.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if this occurs.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal information and ask us to correct any inaccuracies.
• Opting Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Account Deletion: You may request the deletion of your account and personal information. Please note that we may retain certain information for legal or operational purposes, such as resolving disputes or complying with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files that are placed on your device when you visit our site. These technologies allow us to:

• Remember your preferences and settings.
• Analyze website traffic and usage patterns.
• Offer personalized content and advertisements.

You can manage cookie preferences through your browser settings. However, disabling cookies may impact your ability to access some features of our website.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SIMS Management Services, LLC

Address: 2469 N John Young Pkwy, Suite A, Orlando Fl 32804

Phone: 1-800-215-0335